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  Terrible. WORTHLESS. I had my mail delivered there when I was living in a shelter. Will (upstairs) refuses to forward my mail and the girls downstairs said to me today she couldn't ( or wouldn't) help me. Shame on you. The Postmaster has instructed you to cross out my old address and write in my new address: 379 East St # 9
  Pittsfield, MA 01201. That was over month ago. NOT ONE postal piece was forwarded.
  No wonder Pearl Street drop-in center has such a terrible reputation. It doesn't look like your church is much better, either.

  Added May 10, 2017 by charlie chan